Frequently Asked Questions
WHAT'S INCLUDED IN THE FEE?
• Quality Lodging (All Tours are no camping)
• Two guides
• Full van support
• Luggage transportation
• Daily maps, cue sheets & route directions
• Rest stops with water & fruit
WE PROVIDE:
The Lake Champlain Bikeway Summer Tour - July 8-12, 2012
• Quality accommodations for five days and four nights at Inns, Lodges, and Motels
• Meals: Four Breakfasts and two Dinners
• Scenic one hour ferry ride crossing Lake Champlain to Port Kent, New York
The Lake Champlain Bikeway Fall Foliage Tours - Sept 30-Oct. 4, 2012
• Quality accommodations for five days and four nights at Inns, Lodges, and Motels
• Meals: Four Breakfasts and two Dinners
• Scenic one hour ferry ride crossing Lake Champlain to Port Kent, New York
WHEN AND WHERE DO THE TOURS START AND END?
WHERE DO I LEAVE MY CAR?
DO I NEED TO BE A STRONG CYCLIST TO ENJOY YOUR TOURS?
DO YOU OFFER BIKE RENTALS?
CAN I SHIP MY BIKE TO THE TOURS?
WHAT IS THE BEST AIRPORT TO USE FOR MY TOUR?
The Lake Champlain Bike Tours
Use the Burlington International Airport (BTV) Burlington, VT. We will be staying at the Smart Suites, 1700 Shelburne Rd., So. Burlington. Vermont. They offer a free Airport Shuttle, 802-860-9900.
DO I NEED A PASSPORT TO TRAVEL TO CANADA?
YES. In June, 2009, the U.S. State Department and Department of Homeland Security implemented the full requirements of the land/sea phase of the Western Hemisphere Travel Initiative (WHTI).
Please note that it takes approximately 60 days to get a passport, if you don't already have one.
For more information about passport and travel requirements visit the Dept. of Homeland Security WHTI Information Page. To apply for a passport visit the U.S. State Department's Website or call the U.S. National Passport Information Center at: (877) 4USA-PPT.
Here is information on how to rush your passport application.
WHAT IS THE CANCELLATION AND REFUND POLICY?
We will refund all but $100 of your deposit or other payments made to New England Adventure, LLC if you cancel at any time up to 60 days before the start of the trip. Because of hotel cancellation policies and other logistical considerations, we will not refund your deposit or any other payments if you cancel for any reason within 60 days or less before the start of the trip.
In the unlikely event that New England Adventure, LLC cancels your trip, all payments made by you to New England Adventure, LLC for this trip will be refunded in full.
We also strongly recommend taking out the cancellation insurance for any unforseen emergency that may cause you to cancel. Visit their website for full details here at: www.csaprotection.com (not affiliated with New England Adventure, LLC).
HOW LATE CAN A CANCELLATION BE MADE?
WHAT IF A TOUR IS CANCELLED BY NEW ENGLAND ADVENTURE, LLC?
WHAT IS THE DEPOSIT FOR THE TOURS?
IS THERE AN ADMINSTRATION FEE IF YOU CANCEL THE BIKE TOURS ?
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